- Can you tell me about the qualifications of sales staff and trades people?
- Can you show me examples of quality finished product?
- Do you provide service and reliability guarantees?
- What emphasis do you place on site cleanliness during and on completion of job?
- Convince me of the manner of all your staff?
- Are your administration staff professional and qualified?
- Are your administration and trade staff contactable 24-hours?
- What’s your availability of maintenance personnel for after-sales service, repairs, etc?
- Are all staff trained in :HIA Worksafe Safety Course?
- Do you have someone on-site that’s first aid qualified?
- Do you have public liability insurance?
- Is your scaffolding and equipment HIA Worksafe OH&S approved?
- Tell me about the number of years experience you have in the trade?
- Do you have continuity of staff?
- Do you employ an ornamental cornice specialist?
- How long before you can complete a quote for me?
- How long before you can start my job?
- How quickly can you turn a job around once you start?
- What are you company policies regarding drugs and alcohol?
